Vantage Pricing

The Vantage Pricing Portal is a powerful tool designed to streamline operations and improve accessibility to pricing information for Rentokil, a global leader in pest control and hygiene services. The Pricing Portal is one of many products Rentokil has adopted in their European market.

Project

Client

Role

Lead designer

Website redesign

Rentokil Initial

Tool

Figma

My role as the lead designer involved addressing critical challenges through a design-centred approach. By focusing on user research, responsive design, centralised data, and role-based access, I transformed the Pricing Portal into an efficient, user-friendly, and scalable tool, driving enhanced operational efficiency and customer satisfaction. I'm excited to share this case study that showcases how my user-centred design approach has transformed Rentokil's pricing processes, resulting in a more agile and customer-focused organization.

Overview

The portal's primary functions included quote management, pricing record storage, and an information gateway. It needed to centralize data, accommodate various user roles, offer advanced search capabilities, and deliver responsive design across devices.

Challenges and Solutions

The old portal had data scattered across multiple systems. We needed to unify and centralise it.

A robust database system was created, which integrated all pricing data, providing a single source of truth.

Fragmented data

The portal's outdated design hindered usability and efficiency.

In order to curb this we conducted extensive user research, redesigned the interface with a focus on user-centric design principles, and implemented a responsive, intuitive UI.

Guaranteed UI/UX

Users struggled with accessing data while on the go.

We implemented responsive design, ensuring seamless access from desktops, tablets, and smartphones.

Limited accessibility

Previous designs

Style guide

Brand colours

Font

Iconography

Nunito Sans

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Customised user access

The portal is designed to accommodate various user roles, providing tailored access to information. Sales representatives, managers, and administrators have access levels that match their responsibilities, ensuring data security and user-specific experiences.

Comprehensive pricing records

With a robust database, the portal maintains a comprehensive history of pricing records. This historical data allows Rentokil to make data-driven decisions, track pricing trends, and optimise pricing strategies for different markets and services.

Responsive design

The portal offers a seamless experience across devices, including desktops, tablets, and smartphones. This responsive design ensures that Rentokil's team can access critical information while on the go.